Teacher Kelly
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Tuesday, August 30, 2011
Telephone Talk
If you are new to computers and need practice with the mouse, please go to
MOUSE MASTER
.
This week we will be talking about using the telephone, taking and leaving messages.
Please watch these videos:
Greetings and Answering the Phone
Identifying the Caller and Yourself
Leaving Phone Messages
Taking Phone Messages
Telephone Extension Inquiries
Apologies on the Phone
Holding the Line
Wrong Phone Number
Bad Connection
Inability to Hear on the Phone
Transferring Calls
Eid Mubarak to all my Muslim students!
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